Booking an Appointment
The surgery runs an appointment system. Urgent medical problems are reviewed on the day as an ‘emergency appointment’ so please make your request clear to the receptionist, although this may not be with the doctor of your choice.
Cancel appointments as soon as you no longer need them
We run 10 minute appointments and if you have complex or multiple problems please discuss when making your appointment.
Book ONE appointment for EACH patient who wishes to be seen.
Try to keep telephone calls brief to keep the telephone lines free for urgent calls.
Home Visits
If possible, please come to the surgery where we can offer more comprehensive care.
If you are not able to come to the surgery and need a home visit, please let us know before 10.30am unless an emergency arises later in the day.
Home visits are made on the basis of clinical need at the discretion of the Doctor.
Text Message Reminders
You can now register to receive information by text message on your phone regarding appointments and health care.
If you wish to register for this messaging service please fill out the consent form below.
SMS/Text Consent Form
Non-urgent advice: Notice
Please Note, if more than one person shares the use of the mobile phone number detailed below, we will need a consent form from each of those people.
By using this form, you will be sending information about yourself across the Internet. Whilst every effort is made to keep this information secure, you should be aware that we cannot offer any guarantees of absolute privacy. If this matter concerns you then you should use another method to notify us of your details.
Personal Information
Personal information retained on this system is stored in a secure data centre located in the UK and is treated as confidential.
New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
Booking Online
Non-urgent advice: Notice
Due to Covid-19 our online booking service described below has been suspended.
You can now book your appointment with a doctor online.
In order to do this, you need to register for Patient Access by coming into the surgery and requesting your unique registration password that will be personal to you. Please ensure you bring id.
You can also do this by downloading the NHS app.
Patient Access
Patchs
During surgery hours if you need to contact the practice with other symptoms or queries please use patchs.
Your online form will be reviewed by a clinician. You will either be contacted by the surgery and asked a few more questions or you will receive a text with an appointment time or what to do next.
To book an appointment with the nurse please complete the form stating you want administrative help, please state on the form the reason for the appointment.
Contact your GP online
Simply answer 4 questions and PATCHS will get you help quickly. Health Advice, Video Consultations, Fit Notes, Medication and more.